Terms & Conditions

All purchases completed on photographygloves.com and subdomains us.photographygloves.com and no.photographygloves.com accept terms and conditions of purchase as outlined below. Vallerret Photography Gloves reserves the right to update and change the Terms and conditions from time to time without notice.

Purchase for Private use only

Purchases made on photographygloves.com are for private use only. You are in no way allowed to resell any products purchases in our webshop or any Vallerret products in general without permission. Neither are you allowed to represent Vallerret or Vallerret’s products in any way that classifies as commercial use.

Payments

All payment transactions are handled via PayPal and Stripe. Payments can be completed either via your PayPal account (Paypal also accepts regular credit cards with no account needed) or by all credit and debit cards accepted by Stripe. We only accept orders where payments have been successfully registered by PayPal or Stripe. Credit card details are securely handled at all times by PayPal and Stripe.

 

Pre-shipping Order cancellation

You can cancel your order with a full refund until the day of shipping (but we ship fast, so you’ve go to be quick). Your will receive your full refund via the payment gateway you chose to place your order (PayPal or Stripe)

Warranty and complaints

Vallerret guarantees you a quality glove product. If you have any complaints please contact us and describe the problem. It will be helpful if you attach a picture clearly showing the problem. We will then evaluate your complaint, and decide if you should return the gloves to us.

If we find the product defective, Vallerret’s liability shall be limited to repair or replacement of the defective product at our discretion. In the event of an exact replacement of gloves that are no longer available, Vallerret will replace your product with one of comparable performance, size and value.

Please note the following exceptions from the warranty:

  • Normal wear and tear.
  • Damage caused by misuse, abuse, or neglect.
  • Damage caused by use of solvents.
  • Any and all claims for consequential or incidental damage.

Time is of essence when it’s Winter and you want to get out there and capture the magic.

We’ll do everything in our power to get you back in the snow with warm hands as quickly as possible.

 

Privacy Policy

Personal information about our customers will never be sent to any third parties. We will not sell, rent or trade your personal information to others for marketing purposes etc.

Delivery / Shipping

Your gloves (and all other products purchased in our online store) will be ready for shipment within 48 hours of completed purchase.* (*unless stated otherwise, e.g. this does not apply for pre-orders).

Your gloves will be sent at latest the following business day, however irregularities may occur on occasions.

 

Return Policy - Size exchange

If you wish to exchange for another size, you have 30 days to return the gloves . The return shipping will be at your own expense, and the product must be unused and in good state. We’ll cover the shipment costs of the new size to your door. The gloves will give and adjust to your hand when you’ve worn them a few times (just like new shoes), so bear this in mind whilst making your decision.

Please contact vallerret@photographygloves.com before returning the gloves. Depending on your location we will sort out the best and fastest way to make a size exchange.

Return Policy - Other

100 % SATISFACTION GUARANTEED

If you regret your purchase we offer a full refund within 30 days if gloves are unused and in original packaging. The customer will cover cost of return shipment. Initial shipping costs will not be refunded.

If you are unhappy with your gloves’ performance, quality etc. you may also receive a full refund.

For all return and refund matters please contact us on support@photographygloves.com and we’ll find a solution.

★ Judge.me Reviews

Let customers speak for us

108 reviews
81%
(87)
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Women's Nordic model is the best glove I've ever seen

This is the best glove I think I've ever seen especially for photography but also works great for using my phone and texting. The gloves are warm and water resistant, so I can take pictures in winter cold a whole day comfortably. There is removable finger tips with little magnets to hold them back, work reasonably well and allow full control for my camera and the fingers and palm have excellent grip. These gloves are exactly what I expected from a long time ago, even better than I expected. I highly recommended these gloves for anyone especially for photography or for daily use in cold environment.

Thanks very much for your review Nelly, we're stoked you like your gloves! Cheers, Stine
Great photography gloves

I like these gloves, lightweight but warm. I like the touch fingers to handle the camera.

Quick delivery to Australia

I confess, I won't be wearing the gloves myself - they are a present. They look great to me! And if the quality is as good as the efficiency of the admin, delivery and communications, then I'm sure it will be top class!

5/5

Haven’t yet put these gloves on test

It‘s been a long jearney until I found the best fitting and best functional gloves for my photogr...

It‘s been a long jearney until I found the best fitting and best functional gloves for my photography work. Don‘t look anyfurther.